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My Philosophy

Empathy and emotional intelligence are not soft skill they are the foundation of effective modern leadership.

The world is changing, and leadership must change with it.

Command-and-control is out. Burnout, disconnection, and distrust are the cost.
What we need now is compassionate leadership, leadership that listens, connects, and inspires. Because when people feel seen, safe, and supported, they don’t just survive.
They thrive, and so do our organisations.

It’s time to lead with humanity.
Not as a soft option, but as the strongest one we have.

One-on-One Consulting

Personalized coaching for executives and emerging leaders focused on your specific challenges and growth areas.

Personalized development plans
Real-time feedback and guidance
Emotional intelligence development

Group Leadership Development

Transform team dynamics and build collective leadership capabilities through collaborative workshops.

Team alignment workshops
Conflict resolution training
Collaborative problem-solving

Organisational Leadership Strategy

Comprehensive assessment and development of leadership culture across your entire organisation.

Leadership culture assessment
Succession planning
Organisational change guidance

"Tons of successful inspirational leadership experience, helping some of the UK's toughest organisations to become something great, Empathy Works encourages, excites, and inspires you to change, to aim higher, and achieve more. For you, your staff, and your stakeholders, with humility, self deprecation, and a sense of humour, Empathy Works will inspire you to create a lasting legacy...Highly recommended!"

"Andy Bowley"

"Steve is the heartbeat of EmpathyWorks. His leadership skills as a senior leader has enabled me to feel more confident in my own journey for promotion and success. In a busy society we often lose sight of what is important, EmpathyWorks has challenged me to self-reflect for my personal growth and business needs. Steve has been key to this has helped me work towards achieving my goals. I highly recommend Steve, his compassionate style is infectious."

"Adeline Court"

"Steve Robertson has a passion for learning, for helping people to be the best they can be. His experience, in leadership. Sharing his knowledge and skills will really help your business to develop and be the best team. I have learned so much from Steve and taken this learning into my organisation and have a strong, happy, dedicated team who have increased our income threefold."

"Marie Waterman"

"Steve and I worked together whilst he was a leader at HMP Guys Marsh. He showed compassion and humanity in his work and has a deep understanding of humanitarian leadership."

"Sarah Lewis"

"I have been very fortunate to work with Steve and I have had the benefit of being able to experience first hand how using his approach, expertise and experience he has been able to inspire colleagues to become inspirational and compassionate leaders. Steve is able to enhance the technical elements of leadership with a more emotional and psychological approach by using evidence based practises and drawing on real life working experiences. Steve uses his expertise, combined with his genuine passion for fostering compassionate leadership, to create an engaging and supportive learning environment. Where all participants can develop. I highly recommend the services provided by Steve to any person committed to personal growth and making a positive impact in their business or organisation."

"Lynn Calloway"

Our Leadership Philosophy

At Leadership Consultant UK – Empathy Works, our philosophy is rooted in authenticity, compassion, and humanity. With extensive experience in leadership consulting across diverse sectors — including criminal justice, prisons, and major projects — we are committed to fostering environments where empathy and effective leadership go hand in hand. Our approach is people-centric, ensuring that every leadership strategy we implement not only meets organisational goals but also enhances team morale and engagement.