About Us

Our background and work experience are fundamentally people-oriented. Our leadership consulting across a variety of organisations—including criminal justice, prisons, and major projects—has consistently encouraged us to lead authentically, instilling cultures of compassion and humanity in everything we do.

Leading large teams in both operational and non-operational settings has consistently presented a variety of challenges, inspiring us to continuously reflect on and develop our own leadership approaches and styles.

Our team has presented lectures at a variety of events and conferences, as well as in schools and colleges. We have spoken publicly about leadership, exploring its various styles and approaches, and have received several awards recognising our commitment to promoting a leadership style rooted in benevolence and altruism.

We are dedicated to personal and team development, continuously strengthening our capacity and resilience to be compassionate and kind—to ourselves, to each other, and, of course, to others. We consistently support and promote a values-based approach within our organisation.

"Tons of successful inspirational leadership experience, helping some of the UK's toughest organisations to become something great, Empathy Works encourages, excites, and inspires you to change, to aim higher, and achieve more. For you, your staff, and your stakeholders, with humility, self deprecation, and a sense of humour, Empathy Works will inspire you to create a lasting legacy...Highly recommended!"

"Andy Bowley

"Steve is the heartbeat of EmpathyWorks. His leadership skills as a senior leader has enabled me to feel more confident in my own journey for promotion and success. In a busy society we often lose sight of what is important, EmpathyWorks has challenged me to self-reflect for my personal growth and business needs. Steve has been key to this has helped me work towards achieving my goals. I highly recommend Steve, his compassionate style is infectious."

"Adeline Court"

"Steve Robertson has a passion for learning, for helping people to be the best they can be. His
experience, in leadership. Sharing his knowledge and skills will really help your business to
develop and be the best team.
I have learned so much from Steve and taken this learning into my organisation and have a
strong, happy, dedicated team who have increased our income threefold."

"Marie Waterman"

"Steve and I worked together whilst he was a leader at HMP Guys Marsh. He showed compassion and humanity in his work and has a deep understanding of humanitarian leadership."

"Sarah Lewis"

"I have been very fortunate to work with Steve and I have had the benefit of being able to experience first hand how using his approach, expertise and experience he has been able to inspire colleagues to become inspirational and compassionate leaders. Steve is able to enhance the technical elements of leadership with a more emotional and psychological approach by using evidence based practises and drawing on real life working experiences. Steve uses his expertise, combined with his genuine passion for fostering compassionate leadership, to create an engaging and supportive learning environment. Where all participants can develop. I highly recommend the services provided by Steve to any person committed to personal growth and making a positive impact in their business or organisation."

"Lynn Calloway"

Emerging Leaders

This course teaches compassionate leadership through three modules, focusing on self-development, values, and effective communication. It emphasises inclusivity and the proper use of authority to enhance team success and transform organisational performance.

Inspirational Leadership

This course teaches leaders how to inspire and drive cultural change by fostering trust and collaboration. It covers recruiting the right people, creating learning environments, and supporting performance to develop staff and future leaders. The goal is to promote happiness at work and at home, emphasising the value of inspirational leadership in any organisation.

Workforce Planning

Improving workforce planning ensures the right people are in the right roles, aligns with strategic goals, boosts cost efficiency, and enhances employee development and retention. It also gives leaders greater confidence in future planning and risk management.

Building Effective Teams

Compassionate leaders build strong teams by fostering trust, promoting autonomy, and providing the necessary resources. These teams value collaboration, inclusivity, and a healthy balance between work and personal life.

Background & Training

Background & Training

Championing Values-Driven Leadership

Our Testimonials

Our Courses

Emerging Leaders

Inspirational Leadership

Workforce Planning

Building Effective Teams

We continuously support and promote a values-based approach within our company

Our team

Team member

Team member

Team member

Team member